Organizations perform work to achieve a set of objectives. Generally, work can be categorized as either projects or operations, although the two sometimes are（） confused。 same。 overlap。 dissever。
（） from one phase are usually reviewed for completeness and accuracy and approved before work starts on the next phase. Process。 Milestone。 Work。 Deliverables。
（）involves comparing actual or planned project practices to those of other projects to generate ideas for improvement and to provide a basis by which to measure performance.These other projects can be within the performing organization or outside of it,and can be within the same or in another application area. Metrics。 Measurement。 Benchmarking。 Baseline。
The process of（）schedule activity durations uses information on schedule activityscope of work, required resource types, estimated resource quantities, and resource calendarswith resource availabilities. estimating。 defining。 planning。 sequencing。
The（）describes, in detail, the project＇s deliverables and the work required to create those deliverables.
（）is the budgeted amount for the work actually completed on the schedule activity or WBS component during a giving time period.
