问题:
A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.
The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.
The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()
A . Offer to rebuild the logical volume for a fee.
B . Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
C . Suggest the customer open a call with IBM TechLine; offer to explain how the process works.
D . Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.
A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.
The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.
The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()
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