前台服务员在接听电话时,操作不符合标准的是哪项()? ["铃响三声之内,用左手接听电话,礼貌问候:“您好,如家前台!”","接听电话时应耐心聆听客人提问和需求,及时记录和回答客人的询问","前台服务员在接听电话时要调节好情绪,表现热情","前台服务员在与客人交流时,应尽量语言清晰,尽量使用方言或酒店专业用语(尽量避免使用方言或酒店专业用语)"]
具有舒筋活络、化湿和胃功效的祛风湿药物是()。 ["独活","秦艽","木瓜","威灵仙","五加皮"]
万氏牛黄清心丸除了镇惊安神还具有的功能是() ["清热解毒","镇惊安神","开窍镇惊","行气止痛","凉血止血"]
治疗吐泻转筋,应选用的药物是()。 ["威灵仙","防己","羌活","木瓜","独活"]
清肺止咳类中成药的代表性药物是() ["养阴清肺丸","通宣理肺丸","蛤蚧定喘丸","橘红丸","藿香正气水"]
洪脉的主病为()濡脉的主病为()